Introducing Hotel Block Change Addendums
EventPipe is excited to announce a new feature in our platform, allowing you to streamline the process of sending hotel partners documentation relating to changes in certain aspects of the originally contracted room block. This feature can be turned on in your Company Setting page whenever you are ready to start using it.
Once enabled, when you update certain details of a room block under a contracted event hotel you will be prompted to ask if you would like to send the details of that change directly to the hotel partner. If you would prefer not to send an addendum simply choose “No” and “Submit” to save your block changes.
Changes to any of the following room block fields will bring up the prompt
- Room Type
- Number Of Rooms
- Room Rate
- Commission
- Rebate
After changing the relevant field and hitting “Save Changes” on the block this is the prompt that will appear.
Notice that you will also be requested to indicate which Hotel User approved the change.
Only Appears for Contracted Hotels
It’s important to know that this prompt will only appear when making changes to EventHotels in either “Live”, “Contract Final” or “Disabled” status.
Addendum Email
Here is a look at what your hotel partners will see in the email they receive
Check for Other Block Types
Some of our customers prefer to further segment a specific blocked room type into “Private” and “Comp” inventory. In this case when updating a room block of a specific room type, our system will ask if you would like to include the other blocks of the same room type within your addendum. You can simply check all that apply.
FAQ:
Q: Does this go in the Activity Log?
A: Yes, each time an addendum is sent it is logged in the Activity Log for that event hotel.
Q: Who will receive the notification email?
A: Each hotel user associated with the event hotel will receive the notification email, along with the Account Manager you assign to the Event as well as the user who made the change in EventPIpe.
Q: How do I enable this for my Company?
A: Authorized Admins can click their name in the top right of the screen in EventPipe, choose “Company Settings” from the list, then click “Edit Information” in the top right of the page and scroll to the “Feature Settings” section of the page and toggle on “Hotel Addendum Notice” and hit Save Changes.