--- title: How can I request additional inventory from a hotel property? description: how to request additional inventory --- [Skip to content](https://learn.eventpipe.com/eventpipe-knowledge-base/inventoryrequests#main-content) English Show submenu for translations ![eventpipe-logo-4](https://learn.eventpipe.com/hs-fs/hubfs/eventpipe-logo-4.png?width=350&height=92&name=eventpipe-logo-4.png) Open main navigation Close main navigation - English Show submenu for translations Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [EventPipe Client Knowledge Base](https://learn.eventpipe.com/eventpipe-knowledge-base?hsLang=en) 2. [System Managment](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en) 3. [Inventory Management](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#inventory-management) # How can I request additional inventory from a hotel property? ## Our Inventory Request feature is built to help your team request additional inventory from hotels where you’ve already contracted rooms. ###### **How do I use the Inventory Request Feature?** When enabled, a Inventory Request page in the left-hand navigation provides a central hub for all inventory requests, presented in filterable, card-style summaries. Each card includes key information such as event name, hotel, assigned user, event dates, and request status.   **![Screenshot 2025-08-29 at 11.22.48 AM](https://learn.eventpipe.com/hs-fs/hubfs/Screenshot%202025-08-29%20at%2011.22.48%20AM.png?width=670&height=332&name=Screenshot%202025-08-29%20at%2011.22.48%20AM.png)**   **Users can create inventory requests from the Inventory Request page by clicking "Create New Request."**   ![Screenshot 2025-08-29 at 11.30.28 AM](https://learn.eventpipe.com/hs-fs/hubfs/Screenshot%202025-08-29%20at%2011.30.28%20AM.png?width=670&height=292&name=Screenshot%202025-08-29%20at%2011.30.28%20AM.png)   This will open a new request. After filling out the required fields, you will send this request to the hotel by hitting "Save and Send" which will update the request status to **Submitted to Hotel.**   ![Screenshot 2025-08-29 at 11.29.22 AM](https://learn.eventpipe.com/hs-fs/hubfs/Screenshot%202025-08-29%20at%2011.29.22%20AM.png?width=670&height=377&name=Screenshot%202025-08-29%20at%2011.29.22%20AM.png) Submitting a request to the hotel is as simple as updating the status to “Submitted To Hotel”. This will trigger an email notification to that selected hotel user(s).   - Each request can include a message, a room block grid showing the inventory needed, or both. - Requests can be shared with multiple hotel contacts at once if you're unsure who the right recipient is. - Each request will be assigned an ID number for quick reference. **Hotel users can respond in several ways and include messages for** **added flexibility:** - Approve the request - Deny the request - Offer an alternative, such as a different room type or inventory amount Once a hotel responds, the internal assignee will receive an email with a link to the request. From there, they can update the status to reflect how the inventory was used.   ---   ###### **Additional Functionality** - If a request hasn't been answered, your team can send a reminder by clicking the “Resend to hotel users” button.   --- ###### **Why This Matters** Managing inventory across multiple events and hotels has historically required a mix of emails, spreadsheets, and manual follow-ups. This new feature brings that entire workflow into one place, making it easier to:   - **Track requests at scale** — no more digging through inboxes or shared docs - **Standardize communication** — hotel partners and internal teams all use the same system - **Avoid miscommunication** — detailed status tracking and request history keeps everyone aligned - **Move faster** — quickly create and respond to requests with structured inputs and notifications - **See the full picture** — filterable data and status visibility let you manage upcoming needs proactively --- ###### **Important Statuses** **![Screenshot 2025-08-29 at 11.44.37 AM](https://learn.eventpipe.com/hs-fs/hubfs/Screenshot%202025-08-29%20at%2011.44.37%20AM.png?width=116&height=283&name=Screenshot%202025-08-29%20at%2011.44.37%20AM.png)** **Submitted To Hotel-** internal team user submitted inventory request to Hotel **Approved By Hotel -** the hotel approved the exact request  **Alternative Offer From Hotel -** the hotel offered an alternative to what was requested **Denied By Hotel-** the hotel denied the request & didn't offer any rooms  **Guest Notified -** internal user notifies guest on status of request **Ready For Fulfillment -** HoCo marks request as ready for fulfillment to identify internally to update guest reservation/block after communicating with guest  **Declined By Guest -** guest notified HoCo that they did not want the room(s) offered **No Response From Guest -** guest did not respond to HoCo's outreach surrounding request **Fulfilled -** guest accepted room and internal user updated reservation/block **Not Fulfilled -** close out inventory request at any time   - [Getting Started!](https://learn.eventpipe.com/eventpipe-knowledge-base/getting-started?hsLang=en#main-content) - [Where do I begin?](https://learn.eventpipe.com/eventpipe-knowledge-base/getting-started?hsLang=en#where-do-i-begin) - [EventPipe Client Support & Ticketing](https://learn.eventpipe.com/eventpipe-knowledge-base/eventpipe-client-support-ticketing?hsLang=en) - [Company Settings & Users](https://learn.eventpipe.com/eventpipe-knowledge-base/company-settings-users?hsLang=en) - [Lifecycle Of An Event](https://learn.eventpipe.com/eventpipe-knowledge-base/lifecycle-of-an-event?hsLang=en) - [System Managment](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#main-content) - [Event Companies](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#event-companies) - [Adding Inventory](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#adding-inventory) - [Venues](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#venues) - [RFP](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#rfp) - [Reservation Management](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#reservation-management) - [Fees, Rebates, Commissions](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#fees-rebates-commissions) - [Event Creation](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#event-creation) - [Pickup Reporting & Invoicing](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#pickup-reporting-invoicing) - [Event Close Out](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#event-close-out) - [Waitlist](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#waitlist) - [Inventory Management](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#inventory-management) - [Booking Site](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#booking-site) - [Group Block Management](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#group-block-management) - [Accounting & Reconciliation](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#accounting-reconciliation) - [Event Creation & Settings](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#event-creation-settings) - [Staff Rooms](https://learn.eventpipe.com/eventpipe-knowledge-base/system-managment?hsLang=en#staff-rooms) - [PipeSights](https://learn.eventpipe.com/eventpipe-knowledge-base/pipesights?hsLang=en) - [Product Add-Ons](https://learn.eventpipe.com/eventpipe-knowledge-base/product-add-ons?hsLang=en#main-content) - [Booking Protection](https://learn.eventpipe.com/eventpipe-knowledge-base/product-add-ons?hsLang=en#booking-protection) - [EventPipe Live Hotel Inventory](https://learn.eventpipe.com/eventpipe-knowledge-base/product-add-ons?hsLang=en#eventpipe-live-hotel-inventory) [![eventpipe logo](https://learn.eventpipe.com/hs-fs/hubfs/eventpipe-logo-2.png?width=220&height=54&name=eventpipe-logo-2.png "eventpipe logo")](http://eventpipe.com) Need support? 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