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What is a Reservation Reminder email?

For all events in the EventPipe system, your team will now be able to configure automated reservation reminder emails to your guests! This can be customized to your preferred settings at the event level when creating or editing it. By default, this will be set to 45 days out from your event start date, but can be set to a different value or turned off altogether. To help your team confidently know when the email will be sent, a date will be shown below the input field that lists the exact date it will be sent. In general, these emails will be sent around 3 PM EST. 


This email will contain general event information, as well as links for your guests to manage the reservations. 


  • Enhancing Deposit Reminder Emails:
    You can now customize the number of days before a deposit is due that your guests are sent their deposit reminder email! This can be configured at the event level, or turned off completely.